Faking It | Originally broadcast November 7, 2014
The better the reviews, the more we trust a business. And for companies that means a better bottom line. In a months-long investigation, we went undercover posing as a new business, and discover how companies can buy a positive reputation online.
We reveal an entire industry devoted to helping businesses mislead you. Host Erica Johnson reveals how cheaters pull it off, and how you can spot a faker.
More from CBC Marketplace, Canada's top consumer affairs show:
Watch episodes online at http://cbc.ca/marketplace
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I also do not like those YouTubers (even famous ones) who give away free stuff in exchange for subscribing, liking, and commenting. That is basically buying those for money, which in turn brings more money to the YouTubers for the sacrifice of other YouTubers who do not give away free stuff (because they could get relatively less precedence in search results).
Face it. It is much more likely that a pissed off person will take the time to write an online review then to stop and write good one for good service. I do not trust online reviews and I do not believe many people do trust them.
CHEATING! I CALL CHEATING! I have Photoshopped things before, he can't just "click a button" and make stuff appear. He turned the layers he spent an hour or two off and then turned them back on for drama.
I only pay attention to neutral reviews, 3 stars or whatever rating system middle ground is. Glowing reviews are obvious, but negative reviews can often just be a disgruntled customer upset over who knows what.
Yes, now with social media internet, they lie more and more and people’s believes it , what I didn’t see with my eyes 👀 and don’t trust..... have to work to hard to give away my money to lazy people... Good look.... Thanks
Just so everyone is clear, Fiverr isn't a terrible site(Despite this comment being 2 years late). It's just being used by the wrong set of people. Honestly, I use it to help build my portfolio for my work and it's been a wonderful experience.
Some people are garbage at reviewing places. There was this great restaurant that had only 2.5 stars but was my favorite. I think those reviews where part of the reason that it closed a few years ago. Thats why I never trust Yelp.
I do but I don't I like to try and find the real reviews from real people so I try to see the negatives to see what people truly experience and find people who will tell you the truth from their truth about business and ask people in person who have been at these places
all these marketplace videos add up to one thing: people and companies will do anything for money. Capitalism in these days has destroyed our trust in people and products. we don't even know what is real and if we have been manipulated to make a certain choice..
I hate Canada for being a liberal cesspit of degeneracy and for actively destroying what little actual culture they have left but I don't get this kind of sleuthing from american sources, it makes me sad. Yeah there's James O'Keeth and such and I really do like his work but it's always got a political bent. Seems like no one's willing to dig into something in america unless they can use it to support or attack ideological allies or enemies.
I trust negative reviews 100% but with a bit of doubt. It could be a competitor. Positive reviews not nearly so much, mostly because most people are not really qualified to give a very accurate reviews.
That’s why I always look for negative reviews, and then keep that in mind. That’s why I watch Angry Joe Show for movies. He helps provide a contrast to people off of their post-movie high where they always say “best movie ever”
Science has shown that you should read reviews from people who leave 3 star reviews. Those reviews are more likely to be written by a real customer. The data shows that those people also leave opinions that are based on actual use/consumption of the product(s).
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